Verizon support says you should turn off 5G to save your phone’s battery

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In this photo illustration the Verizon Communications logo seen displayed on a smartphone with the 5G inscription background.
Photo Illustration by Rafael Henrique/SOPA Images/LightRocket via Getty Images

Despite its relentless promotion of 5G phones and the fact that it spent more than $45 billion bidding on a new faster spectrum, Verizon support now is advising people on Twitter to turn off their phones’ 5G access to preserve battery life.

In a Sunday morning tweet, Verizon support helpfully suggested that “one way to help conserve battery life is to turn on LTE” if users found their batteries were “draining faster than normal.” That step would, of course, turn off 5G in a phone that has it available. It’s also worth pointing out that you don’t actually “turn on LTE” when doing this step — LTE is always enabled as a fallback for the 5G network. But Verizon is obviously being cautious so as not to actually tell its customers to “turn...

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