Report: workers delivering Amazon’s packages are injured at a ‘shocking rate’

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Operators blame intense quotas and pressure. | Illustration by Alex Castro / The Verge

Some workers delivering packages for Amazon were more than twice as likely to be injured on the job compared to non-Amazon delivery workers, according to a report from the Strategic Organizing Center (SOC) advocacy group (via CNBC). The union coalition compiled data submitted to the Occupational Safety and Health Administration (OSHA) by Amazon and its contractors and discovered that an estimated 18.3 percent of Amazon’s subcontracted delivery workers were injured seriously enough to be reported.

As the report notes, Amazon deliveries aren’t made entirely by workers that the company directly employs. The SOC says that a large portion of packages are delivered by people working for a Delivery Service Partner (DSP), or a company that...

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